We have recently changed our appointment system on 5th September to improve our booking system. This initiative, apart from a few early teething problems, has to-date bedded in remarkably smoothly with doctors, practice staff and importantly patients are pleased with how it has gone so far.
To find out more information about how the service operates, please click here.
We have now had our 2 walk in clinics for 2016, with over 750 patients attending!
If you were unable to make these, please contact the surgery to book an appointment. Alternatively, you can book your appointment online via Patient Access.
For urgent advice please continue to telephone the surgery on 01299 827171
To use our online services, we ask you to come into the surgery and please bring 2 forms of ID (one needs to be photo ID).
Health Trainers are in surgery offering advice
Click here to find out more!
Please click here download a copy of our Practice Booklet
Please click here to download a copy of our easy read practice booklet
We need your feedback! Let us know how you got on at your last visit, is there anything we can improve on? What do we do well?
Please let us know by filling out a Friends and Family form, which can be found in the surgery, or speak to a member of staff.
Please click here to read our CQC visit report which took place in November 2015. This confirms that we achieved an overall "GOOD" for all of the standards reviewed by the inspection team.
You can also visit the CQC Website and view the report by following this link.
Allocated Named GP
All patients that are now registered at York House Medical Centre have a named allocated GP who will oversee your care. You are still entitled to see whichever Clinician you choose to. Please see click here for further information.
Wyre Forest Health Partnership
We are delighted to announce that on the 1st December 2015 we successfully completed the admission of Forest Glades Medical Centre and Kidderminster Health Centre into Wyre Forest Health Partnership. This means we now comprise 7 sites with 38 Partners looking after 73 000 patients, helped by 203 staff!
No staff were made redundant at the 2 incoming sites, during the process. Initially, the 2 new sites will sit more “ stand alone” as they work to integrate more closely with each other in advance of their relocation into their new building next summer. This was a very positive development, falling on WFHP’s first anniversary, and our increased size gives us more opportunities and strength for 2016 and beyond!
Clare Nock, Chief Executive Officer, Wyre Forest Health Partnership
'Working together across 7 sites, one valued and committed team, combining innovation and integrity to provide the best possible quality of care for our patients'
Please note, this website is under reconstruction- October 2016
(Site updated 06/04/2017)